Pachu Privacy Policy
Effective date: 5 November 2026
Applies to: the Pachu app for Android, iOS, and anywhere it is offered.
Pachu is a learning app for young children (ages 2–4), made by INNERIX TECHNOLOGIES LLP ("we", "us"). We built Pachu so that it does not collect personal information from anyone, children or adults. This policy explains exactly what happens with data when your family uses Pachu.
The short version
- No accounts. There is no sign-up or log-in, and we never ask for a name, email, age, photo or location.
- No personal data collected. We do not collect, store, sell or share personal information.
- No ads. Pachu shows no advertising of any kind.
- No analytics or tracking. Pachu contains no analytics, advertising, tracking or social-media software from us or from anyone else, and it does not use advertising identifiers.
- Progress stays on the device. Stars, stickers and settings are kept only on your phone or tablet.
- Works offline. Everything your child needs to play and learn is built right into the app.
- Grown-ups only. The parent area, and any link that leaves the app (such as to the app store or our privacy policy), sit behind a parental gate.
1. Information we collect
We do not collect personal information. In particular, Pachu does not:
- create accounts or user profiles;
- ask for or collect names, email addresses, phone numbers, photos, voice recordings, contacts or location;
- use the camera or microphone;
- use device identifiers or advertising identifiers;
- include chat, social features, user-generated content or in-app purchases;
- include analytics, advertising, crash-reporting or tracking software development kits (SDKs).
2. Information stored only on your device
To work, Pachu keeps a small amount of information on the device itself:
| What | Why |
|---|---|
| Learning progress: cards seen, stars and stickers | So your child's rewards are kept between sessions |
| Parent settings: sound, music, vibration, break reminder | So the app remembers your choices |
This information never leaves the device and is not sent to us. We cannot see it. Your device's own backup service (for example Google backup or iCloud), if you use it, may include the progress and settings as part of your device backup; that is controlled by you and the platform provider, and we have no access to it.
3. Internet and website
The Pachu app operates completely offline. It does not send any telemetry, usage metrics, or background data.
Our website. This policy also covers our website at https://pachugames.xyz, where this policy is published. The website uses no cookies, analytics, advertising or tracking. The web hosting provider, Hostinger, processes your IP address only transiently to deliver the requested web pages, and access logs are switched off or anonymised.
4. Parental gate and links
The parent area (settings, progress and reset) is protected by a parental gate that asks a question young children cannot easily answer. Pachu contains no links to websites or other apps for children. The only links out of the app are in the parent area, behind the parental gate: the app store page (used when an update is available) and this privacy policy. Both open outside the app, in the store or the device's browser.
5. Crash reports from Google or Apple
If you have chosen, in your device settings, to share diagnostics or usage data with app developers, Google or Apple may give us anonymous crash reports and app-store statistics about Pachu. These are collected under their own privacy policies, not by Pachu, and do not let us identify you or your child.
6. Children's privacy (COPPA, GDPR, UK Children's Code, India DPDP)
Pachu is designed for children under 13 and complies with the US Children's Online Privacy Protection Act (COPPA), the EU and UK General Data Protection Regulation (GDPR, including its rules for children, often called "GDPR-K"), and the UK Age Appropriate Design Code.
- Because we do not collect personal information from children, no parental consent is needed to use Pachu.
- Pachu meets the requirements of the Google Play Families programme and the Apple App Store Kids Category: no ads, no third-party analytics, no tracking, and a parental gate before any link or settings.
- If we ever learn that personal information from a child has reached us by mistake (for example, in an email a child sent), we will delete it promptly.
India (Digital Personal Data Protection Act, 2023 and Rules, 2025). Pachu does not collect or process the personal data of children (anyone under 18 under Indian law) or of parents, so no verifiable parental consent is needed to use it. Pachu does not track or monitor children's behaviour and shows no advertising, targeted or otherwise. Grievances can be sent to the contact in section 12.
Other countries. Pachu is offered worldwide. Because it collects no personal information, the same practices described here apply in every country. If local law gives you additional rights, contact us and we will help.
7. Sharing and selling
We do not sell, rent, trade or share personal information with anyone, and we do not "sell" or "share" personal information as defined by the California Consumer Privacy Act (CCPA/CPRA). No personal information is stored or transmitted.
8. Your choices and deleting data
All of Pachu's data is on your device, so you are in full control:
- Reset progress: open the parent area, then choose "Reset progress". Stars and stickers are cleared from the device.
- Delete everything: uninstall Pachu. This removes all progress and settings from the device.
You have the right to ask what information we hold about you or your child, and to ask us to delete it. Since we do not hold personal information, the answer will normally be that there is nothing to delete, but please contact us with any question. If you are in the EU or UK, you also have the right to complain to your local data protection authority.
9. Security
Pachu runs locally on the device with no accounts, passwords, or data collection. Communications from the parent area to our website policy or store listings use encrypted connections (HTTPS).
10. Data retention
We do not collect or keep personal information from children or parents, so we hold none to retain. Information stored on the device (section 2) stays there until you reset progress or uninstall Pachu. If a parent contacts us by email, we keep the message only as long as needed to answer it and then delete it, and we delete at once any child's personal information that reaches us by mistake.
11. Changes to this policy
If we change how Pachu handles information, we will update this policy and its effective date, and publish the new version at this address before the change takes effect. If a change would mean collecting personal information from children, we will not make it without first obtaining verifiable parental consent where the law requires it.
12. Contact us
INNERIX TECHNOLOGIES LLP
Muhammed Basheer T Thazathethil House, Kalladipatta Ottapalam, Palakkad, Kerala 679313, India
Email: support@pachugames.xyz
Grievance officer (India) and privacy contact for all countries: Vivek T Ravi, support@pachugames.xyz
We aim to reply within 7 working days.